Frequently Asked Questions.
House of Seven is India’s first everyday responsible accessory brand, offering creative, sustainable, and affordable personal accessories. Know More About Us
"Seven" represents jewelry for every day of the week. We believe, Together is better—when we join hands, our impact is amplified, fostering a sense of unity and purpose.
Demi fine jewelry is a category that offers high-quality, stylish pieces made from materials like gold vermeil, sterling silver, and semi-precious gemstones. It provides a luxurious look and feel at a more affordable price than traditional fine jewelry.
Demi fine jewelry offers the perfect blend of luxury and affordability. It's ideal for those who want high-quality, stylish pieces without the high price of traditional fine jewelry. Whether for everyday wear or special occasions, demi-fine jewelry provides elegance and durability.
We are committed to sustainability through the use of eco-friendly packaging and materials, responsible production practices, and our 1 Product = 1 Tree initiative, where we plant a tree for every product sold.
For every product sold, we plant a tree free of cost in the name of the customer. This initiative supports our goal of planting 7 billion trees.
We use high-quality, sustainable materials in all our pieces. Our jewelry features recycled Sterling silver, Brass with 18kt gold plating or vermeil (a thick layer of gold over Sterling silver), and carefully selected semi-precious gemstones. This combination ensures our jewelry offers a luxurious appearance without the hefty price tag.
While our jewelry is treated with techniques to minimize tarnishing, all silver and brass pieces can naturally tarnish over time. Regular care and proper storage can help maintain their shine.
To reduce tarnishing, store your jewelry in a cool, dry place away from direct sunlight and humidity. Using a tarnish-resistant bag or box can also help preserve its shine. Read in detail about Jewelry Care Tips
Yes, our jewelry is crafted with high-quality, hypoallergenic materials, making it suitable for most skin types. However, if you have specific metal allergies, please check the material details on each product page.
We use recycled Sterling silver and brass with 18kt gold plating or vermeil, which are generally well-tolerated by those with metal sensitivities.
Our jewelry is not waterproof. Since we use materials like silver and brass instead of stainless steel, exposure to water can lead to tarnishing and damage.
We recommend removing your jewelry before swimming, showering, or engaging in any water-related activities to prevent damage and tarnishing.
Yes, we ship worldwide. Please note that international shipments may be subject to customs taxes and additional fees, which are the buyer’s responsibility.
We offer free delivery across India with our "7-Day Shipping Promise," ensuring your order arrives within a week.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
- We offer exchanges for damaged products or sizing issues within 7 days of receiving your order. We do not provide refunds. Please ensure the tags are still attached to the items. See Return and Refund Policy
Contact our customer support team within 7 days of receiving your product to start the exchange process. Detailed instructions will be provided.
Yes, we offer personalized jewelry options. Please note that customized items may have specific preparation times, which are indicated during the purchase process.
The preparation time for personalized items varies. This information is provided during the purchase process, ensuring you know when to expect your special piece.